I am Jessica, the deputy general manager of a Taiwanese Agile book publishing company DrMaster. I and our general manager, Simon, attended the CEO CSM course taught by Dr. Roger. He claimed that his CSM course was the highest standard globally, so I recorded my observations and feelings from the course. I hope you can objectively determine whether this is indeed the highest standard, as I have not attended any CSM courses in other countries.
我是Jessica, 台灣敏捷書籍出版社的副總經理，我與我們公司總經理 Simon一同參加 Roger博士的, CEO CSM.
他宣稱, 他的CSM課程是全球最高規格的CSM，於是我把我的課程所見及感受詳實紀錄。期望你可以客觀評定這是否最高規格，因為我沒有參加其它國家的CSM課程。
I was honored to mentor at RSG SEOUL, South Korea's first RSG event, sharing Taiwan's success and fostering global Agile collaboration. Hosting RSG Taipei in 2022 set a record with 888 participants. This experience deepened my reflections on Agile's future and was truly meaningful.
我近期受邀參與韓國RSG SEOUL活動，擔任Mentor角色，協助舉辦該國首次RSG盛會，分享台灣RSG經驗並推動敏捷文化的國際交流。回顧2022年，我在台北舉辦的RSG創下Scrum Alliance十年來最高參與人數紀錄（888人），並製作了完整結案報告供全球參考。此次RSG SEOUL的經歷，不僅讓我傳承台灣的成功模式，也啟發我對敏捷未來更深層的思考，堪稱人生重要的一刻。
Greetings everyone, I am Roger Chou, also known as Dr. Roger Chou, the first Certified Scrum Trainer (CST) from Scrum Alliance in Taiwan. I've always held a profound interest and passion in the applications of Agile and Scrum. Today, I would like to share with you the journey I have taken while conducting my first-ever CEO CSM training class. In this post, I will reflect on this journey and the enthusiasm ignited in my students through learning about CSM. Let's start by discussing my vision and product roadmap: do you still remember my previous blog post about my CST vision? (Taiwan's First CST: A Ten-Year Journey and Reflections https://bit.ly/3qasay8 )
大家好，我是周龍鴻 Roger老師，台灣首位取得Scrum Alliance官方認證的Scrum培訓師（CST），我一直以來對於敏捷和Scrum的應用有著濃厚的興趣和熱情。我與大家分享我主辦的首航CEO CSM培訓班的心路歷程。在這篇部落格中，我將回顧這段旅程的點點滴滴，以及學員學習後對CSM所燃起的熱情。先從我的願景及產品藍圖開始說起吧，還記得前篇的我CST願景部落格嗎? (台灣首位CST的十年歷程及心得 https://bit.ly/43131V4 )
It took me a decade to become a Certified Scrum Trainer (CST). When I returned to Taiwan from Portland, USA, I expressed to the top executives in the Taiwan agile community that I hoped to cultivate 100 CEOs to become CSMs in Taiwan within the next two years. This news spread quickly, and in just three days, 100 CEOs registered to join, with 13 candidates. Among these applicants, high-ranking government officials can also apply for this CEO training qualification. However, I found that only two senior civil servants signed up, thus creating an imbalance.
富邦銀行被譽為全台最具競爭力的金融機構之一，2025年首次攜手長宏顧問於內部開設PMP與CSM證照課程，正式啟動專案管理與敏捷轉型之路。由資訊長張志清主導推動，吸引四位高階主管與多部門成員參與。在兩天實戰課程中，學員體驗Scrum框架所帶來的組織扁平化、跨部門協作與痛點解決能力。課後普遍反映：「Scrum不是工程師的事，而是管理者的責任。」富邦不僅洞察自身在敏捷實踐上的不足，更展現高度自省與超前部署的格局。這場課程成為他們打造敏捷文化、持續保有競爭優勢的關鍵起點。
我花了十年的時間成為CST (Certified Scrum Trainer)。當我從美國波特蘭返回台灣時，我向台灣敏捷社區的企業高階主管表達，希望能在未來兩年內在台灣培育一百位CEO成為CSM。這則消息迅速傳播，短短三天內，就有100位CEO報名加入，有13位候補。在這些申請人中，政府高階文官簡任官員也可以應用這CEO培訓資格。然而，我發現，只有兩位高級文官報名，如此即產生了一種不平衡的狀態。
推動敏捷如果同一案例有許多單位，並非可以由單一個單位就能完成，所有單位必須共同努力，否則孤掌難鳴，只有雙手鼓掌才會激起火花。因此，我與葉維銓先生，他在退休之前在保訓會擔任副主委，一起去拜見政府官員，希望透過我的解說，讓他們了解敏捷的精神並引發他們的興趣，讓他們也參與Scrum的學習與實踐。
最近，我為群創光電舉辦了一場特別的課程。群創光電作為一家專注於電視面板製造的公司，擁有獨特的企業文化，並在奇美電子的溫和風範與鴻海的企圖心之間找到平衡。從非市場領導者到被鴻海集團併購後，群創光電逐漸成為台灣最大的面板製造公司，展現出其獨特魅力與成長潛力。