52 Executives, One Product Language: How Chunghwa Telecom Is Taking Scrum to the Executive Table

Chunghwa Telecom CSPO cover

Most enterprise agile stops at the team layer: standups, Sprints, kanban — then what? However fast the teams run, if executives lack one language for product trade-offs, every department works hard while direction quietly drifts. Chunghwa Telecom chose another route: two cohorts complete, 52 executives certified as CSPOs, targeting 100 across four cohorts, with real cross-business product trade-offs brought into the classroom. These are not 52 certificates — they are 52 product decision nodes starting to speak one value language. The next battleground of agile is not team execution. It is the executive product decision layer. What language does your leadership team speak?

從超跑引擎到導航系統:中華電信 52 位高階主管的產品治理共同語言

Chunghwa Telecom CSPO cover

多數企業的敏捷停在團隊層:站立會、Sprint、看板都有了,然後呢?團隊跑得再快,高階主管沒有同一套語言做產品取捨,每個部門都很努力,方向卻在悄悄失真。中華電信選擇另一條路:兩梯完訓、52 位高階主管取得 CSPO,朝四梯 100 位邁進,把真實的跨事業群產品取捨搬進課堂。這不是 52 張證照,而是 52 個產品決策節點開始使用同一套價值語言。敏捷的下一個戰場,不在團隊執行層,而在高階產品決策層。你的決策層,現在說的是什麼語言?

62 Top Leaders, One Classroom: Why Scrum Alliance Chose a Taiwanese Construction Company

全球第一個 62 位高階主管 CSM 成功案例 封面

Most CEOs see the word "agile" and think: that's an IT thing. Then they head into the next meeting. But the first construction-industry transformation case ever published by Scrum Alliance isn't about a tech giant — it's about a Taiwanese builder. At Formosa Builders, 62 top leaders earned their Certified ScrumMaster credential together. Headcount grew from 850 to 1,050, and the company landed the largest international project in its 30-year history. The real threshold was never whether agile methods are good enough. It's whether a CEO is willing to put the entire decision-making layer in one classroom. What Formosa proved isn't that it's strong. It proved that agile doesn't have to start in the IT department — it can start with a single CEO decision. Here's the question worth sitting with: is your executive team making decisions in one shared language right now?

全球第一個 62 位高階主管 CSM 成功案例:Scrum Alliance 為什麼選了一家台灣營造廠

全球第一個 62 位高階主管 CSM 成功案例 封面

多數 CEO 看到「敏捷」兩個字,會說:「那是 IT 的事。」然後繼續開下一個會。但這一次,Scrum Alliance 官網第一個營建業敏捷轉型案例,主角不是科技巨頭,而是一家台灣營造廠——宏昇營造,62 位高階主管集體取得 CSM,員工從 850 成長到 1,050,拿下創立以來最大的國際專案。真正的門檻從來不是敏捷方法夠不夠好,而是有沒有 CEO 願意讓最高決策層一起坐進教室。宏昇證明的不是它自己很強,而是敏捷不必從 IT 部門開始,它可以從 CEO 的一個決定開始。你的高階團隊,現在用的是同一套決策語言嗎?

INTEL STRIKES BACK: The Turnaround Wasn’t About Technology — It Was the Product Owner’s Order of Decisions

從 CSPO 觀點看英特爾絕地大反攻 封面

Nine months ago the world had written Intel off; nine months later its stock had risen about two and a half times. The real turning point was Lip-Bu Tan acting like a mature Product Owner and re-ordering value: cutting a greedy backlog, opening the door to yesterday's enemy, standing alone against the board to shield the long term, then winning trust back one delivered quarter at a time. A CSPO lesson for CEOs.

從 CSPO 觀點看英特爾絕地大反攻

從 CSPO 觀點看英特爾絕地大反攻 封面

九個月前全世界都說英特爾沒救了,九個月後它的股價漲了 2.5 倍。多數人看到技術反轉,但真正的轉折是陳立武像一個成熟的 Product Owner,重新排了價值順序:敢砍掉貪心的待辦清單、敢把門開給昨天的敵人、敢一個人頂住董事會替還沒兌現的長期擋下眼前的短期,再用一季接一季交得出來的財報把信任贏回來。決定一家公司能不能活下來的,往往不是它做了多少事,而是有沒有一個人,敢為最重要的那件事負起最終責任。

Agile’s Next Battlefield Isn’t the Development Team — It’s the Product Decision Layer: Inside Galaxy’s Second CSPO Cohort

叡揚第二梯 CSPO 24 位高階主管合照

Most companies finish one agile course and say "we've adopted it," then move to the next meeting. But your directors, associate VPs, and division heads — how many product decisions did they make today without a shared language to judge if they were right? That's not a training problem; it's a governance problem. Galaxy Software Services has run Scrum for over a decade, and just sent 24 executives into a second CSPO cohort. Most people see "a second class." I see a company turning product judgment from the skill of a few POs into the shared capability of an entire decision layer. AI makes execution cheap, but judgment expensive. In the coming decade, the scarce ones aren't those who can execute, but those who can judge. Agile's next battlefield isn't the development team — it's the product decision layer.

敏捷的下一個戰場,不在開發團隊,而在產品決策層——叡揚第二梯 CSPO 的現場觀察

叡揚第二梯 CSPO 24 位高階主管合照

多數企業上完一班敏捷課,反應是「我們有導入了」,然後繼續開下一個會。但你的總監、協理、處長,今天做了多少個產品決策,卻沒有一套共同語言去判斷對不對?這不是訓練問題,是治理問題。叡揚資訊推動 Scrum 十幾年,這次又讓 24 位高階主管走進第二梯 CSPO。很多人看到的是「第二班」,我看到的是,一家公司正在把產品判斷力,從少數 PO 身上,制度化成整個決策層的共同能力。AI 讓執行變便宜,卻讓判斷變昂貴。下一個十年,稀缺的不是會執行的人,而是能判斷的人。敏捷真正的下一個戰場,不在開發團隊,而在產品決策層。

Agile’s Next Battlefield Isn’t the Engineering Team — It’s the Decision Layer

CEO CSM 專班

When a leader sees "AI now lets one person ship a whole piece of software," the reflex is: "Great, we can run a leaner engineering team." Then they move on to the next meeting. But the point worth stopping for isn't cutting engineers. When production becomes almost free, the only scarce capability left is judgment—deciding what's worth doing. And that capability has never lived in the engineering team. It lives with you. After years coaching CEOs through agile transformation in Taiwan, I keep hitting the same thing: companies aren't stuck because engineering can't ship; they're stuck because no one in the decision layer can judge what's worth shipping. And real transformation never runs on one path alone—it takes training, facilitation, and coaching together, shifting the executives' language from "I" to "we." When delivery is no longer the bottleneck, will your decision layer become the new one?

敏捷的下一個戰場,不在工程團隊,在決策層:我陪 CEO 導入敏捷的真實觀察

CEO CSM 專班

多數 CEO 看到「AI 讓一個人就能生出一套軟體」,會說:「很好,工程團隊可以更精簡了。」然後繼續開下一個會。但真正該停下來想的,不是裁掉幾個工程師,而是——當生產變得幾乎零成本,組織裡唯一還稀缺的能力,是判斷什麼值得做。而那個能力,從來不在工程團隊,在你身上。我這幾年陪台灣 CEO 導入敏捷,反覆撞見同一件事:企業卡住的,不是工程做不出來,而是沒有人在決策層,有能力判斷什麼該做。而真正的轉型也從來不是單靠一條路,是訓練、引導、陪跑三條路一起走,把高階主管的語言從「我」變成「我們」。當交付不再是瓶頸,你的決策層,會不會反而變成那個瓶頸?