From “Unified Script and Standardized Tracks” to Joint Decision-Making: 111 Chunghwa Telecom Executives Build a Shared Product Governance Language

When an enterprise sends 111 executives into the same classroom for CSPO training, most people see the scale of training; however, the real key lies not in the headcount. Large enterprises never lack talent, systems, or project capabilities; the real challenge is whether different business groups and management tiers can speak the exact same language regarding "what matters most, what should be done first, and what truly constitutes value." What Chunghwa Telecom is doing is not merely handing out more certificates, but advancing Product Ownership from a domain expertise of product teams into a shared leadership language among the President, Vice Presidents, and successor pipelines. This is not just a class, but an experiment in product governance and leadership succession. Only when an organization first achieves a "unified script" can its decision-making truly operate on "standardized tracks." Having 111 leaders brings the core issues to light; the genuine changes in the workplace over the next two to three months will be the true answer.



